Dealing with Amazon's stupidity
UPDATE: The Companion ebooks are finally up again. I have at least a few months of peace before this thing happens all over again. Hopefully this will be the only time they outright block the companion books. Uhg! But for now, all is back to normal.
Currently dealing with the most frustrating shit ever. The filters or bots or whatever that cruise around the published books on Amazon are catching the word 'Companion' in my companion books' subtitles and automatically assuming they're companion guides or study guides, even though its so stupidly clear that they are not, and KDP (Kindle Direct Publishing) doesn't allow companion guides/study guides. https://i.imgur.com/QmzXV6S.png
Since the end of 2022 this has happened like a dozen times, either randomly, when I try to update one of the companion books, or when I try and submit a new one to be published. Usually all this takes is an email explaining they're wrong, a dice roll whether they actually read my email, and if so it gets fixed, and if not, more emails, more dice rolls.
This time however the fucking big brains decided to outright block my books for sale right off the bat. After a day and a half trying to get them to answer my emails, it apparently got sorted, books are live.
Oh wait, but theyre not, still had issues with the paperbacks saying ‘Draft Unfinished’ which it would default back to even when I resubmitted my books. Sent off an email, fixed 3 of them, sent off another email, fixed the rest.
Great
Or not, now I see that the fucking ebooks landing pages aren’t up, even though they say they’re live on my end. Just sent off another email, hopefully just resubmitting the books will solve this but I doubt it.
I am in hell surrounded by people who don’t want to do their jobs properly. This is the most aggrivating shit I have ever had to deal with and I wish every hour for the sweet kiss of death.
Hopefully this will be solved very soon, until then I am sorry if you’re trying to get one of my companion books, I am trying to fix this as fast as I can but it’s like trying to teach physics to a salamander.